IT Helpline Dialogue

 IT Helpline

Giving Directions

 Giving Directions

Vocabulary 5

Pag 19 working with vocabulary

 Ex 5

1-portable c easy to carry around

2- superfast e very speedy

3- dependable d not likely to fail

4- compact b using a small space

5- strudy a built to be strong

Ex 7

1-Flexible

2-Slimline

3-Built in

4-High resolution

5-Top of the range

Ex 9

A laptop: strudy, portable, simple, secure, slimline, top of the range, powerful, 

A Printer: All-in-one, built-in, practical, reliable, 

A mouse:ergonomic, reliable, simple, flexible, top of the range, wireless

A smartwatch: all-in-one, top-of-the-range, powerful, practical, high resolution, portable,

Vocabulary 4

Ordering

Delivery date   Data d'entrega

Give a discount  Donar un desconte

Goods    Bens i serveis

Invoice    Factura

Out of stock   Sense stoc/ agotat

Payment date   Dia de pagament

Payments  Pagaments

Price   Preu

Price per unit  Preu per unitat

Quality  Qualitat

Quantity   Quantitat

Subtotal  Subtotal

VAT   IVA

PAYMENTS

Account   Conta

Cash   Diners/Monedes

Charge it   Carregau/ Encarregau

Cheque    Talo bancari

Credit card  Targeta de credit

Postage and handling   Envio i manipulació

Shipping  Enviament

ADJECTIVES

All-in-one   Tot en un

Built-in    integrat

Compact    Compacte

Complicated    Complicat

Dependable    Fiable

ergonomic   Ergonomia

Flexible    Flexible

High-resolution    Alta resolució

Portable    Portatil

Powerful    Poderos

Practical     Practic

Reliable  Fiable

Secure    Segur

Simple     Simple

Slimline     Prim

Strudy     Robust

Superfast    Rapid

Top-of-the-range   

User-friendly   Facil de utilitzar

Wide screen   Pantalla Gran

EXTRA

Accessible   Accessible

Compatible   Compatible

Convenient    Convenient

Delivery fee     Pgament del envio

Place an order   Donar un ordre

Reduction   Reducció

Shortage     Escasetat

Sophisticated

Spare parts

Special offer

Specialised

Stocktaking

Supply chain Cadena de 

Warehouse

Hardware and Peripherals Inventory

To: The Suplayer

From: The Inventory Manager

Subject: Inventory

Dear Compani.

After looking at the inventary I took a decision. The RAM chips are enough so we won't order more until next month. For the soundcards we are overstocked so we are going to sell them cheaper to get rid of them. Now we have a problem with the TPS hard drives because we have 3 in stock but the models are obsolete so we need to order ten of the newest version. In adition we need to order 15 CPU's because we have non in stock. For last i found out that two of our heatsinks and fans are broken .but aniways we have enough for now.

Thats all our inventory.

Thank you for the atention.

The Keyboard

keyboard